|
What does a management system mean to the workers on the coalface? |
|
|
|
Written by Keith Flight
|
|
Monday, 12 February 2007 |
|
In answer to Bizzy's comment on the previous blog, a properly implemented management system should have minimal impact on existing working practices, unless they are very poorly managed. The initial implementation should concentrate on documenting the processes 'as is', only adding things where additional control is needed anyway. The benefits come later, when analysis of the way the processes are operating can throw into relief opportunities for improvement. The goal is to deliver better product more reliably, which will benefit the business and what benefits the business should benefit those who work in it.
|
| |