Conro is a leading supplier of materials and tools used in the electronic manufacturing industry.
They had identified the need to gain certification to ISO 9001 both to improve their business and to assist them in responding to tender opportunities, and approached The Quality Team in September 2012 for assistance.
We found them to be a small company with very good established processes in all areas of their business.
Consequently we were able to develop a simple Quality Management System that mirrored their existing processes, and added those required by the standard.
Conro found immediate benefit in the process implemented for Non-conformance, corrective and preventive action and, as they had existing records to support their operations they managed to achieve certification by the end of December 2012.
They have since engaged The Quality Team to provide internal audit resources and support into the future.